Company Policies

Whistle-blowing Policy

Metro Retail Stores Group, Inc. ("MRSGI" or the "Company") seeks to conduct its business honestly and with integrity. The Company expects all employees to maintain high standards of business conduct and to report any wrongdoing that falls short of these fundamental principles. It is the responsibility of all employees, suppliers/contractors, and those working for and/or dealing with the Company to raise any concerns that they might have about malpractice within the workplace.

This policy sets out the procedure by which an individual can report concerns about workplace practices.

Please refer to this file - Whistle-blowing Policy

 

Conflict of Interest Policy

Please refer to this file - Conflict of Interest Policy

 

Insider Trading Policy

Please refer to this file - Insider Trading Policy

 

Related Party Transactions Policy

Related Party Transactions may constitute a potential conflict of interest that may be detrimental or prejudicial to the Company and its stakeholders. Thus, in order to ensure that a Related Party Transaction will inure to the best interest of the Company and its stakeholders, it is the policy of Metro Retail Stores Group, Inc. ("MRSGI" or the "Company") that Related Party Transactions are to be conducted on an arm's length basis and that their terms are fair, with any consideration paid or received by the Company in connection with any such transaction being on terms no less favorable than terms available to any unconnected third party under the same or similar circumstances.

The purpose of this policy is to set out the procedures by which the Company may enter into a Related Party Transaction.

Please refer to this file - Related Party Transactions Policy

 

Code of Conduct for Directors and Senior Managers

The members of the Board of Directors of Metro Retail Stores Group, Inc. ("MRSGI" or the "Company") acknowledge and accept the scope and extent of their duties as Directors. They acknowledge and confirm that they have a responsibility to carry out their duties in an honest and businesslike manner and within the scope of their authority, as set forth in the laws of the Philippines as well as in the Articles of Incorporation and By-laws of the Company. They understand that they are entrusted with and are responsible for the safeguard, protection and oversight of the assets, properties and business affairs of MRSGI in an honest, fair, diligent and ethical manner. As Directors, they must act within the bounds of the authority conferred upon them and with the duty to make and enact informed decisions and policies in the best interests of the Company and its stakeholders. 

Please refer to this file - Code of Conduct for Directors and Senior Management

 

Policies and Data Relating to Health, Safety and Welfare of Employees including Company Sponsored Trainings

All regular full-time active employees of the Corporation who are between 18 to 64 years old are eligible to participate and are covered by Life, Hospitalization and Accident insurance policies with various insurers.

Health and wellness of its employees are a priority for the Corporation. For the Corporation prevention is key to wellness, thus, the need to establish health and safety programs for the welfare of its employees. The Corporation ensures that its employees are all well and healthy on a regular basis through the Annual Physical Examination given to the Corporation’s employees.

Physicians have also been retained for every store on a weekly basis to ensure proper consultation is done. A full shift nurse is likewise assigned to on-site clinics of every store as well as the Corporate Office to ensure delivery of medical services on real time.

Apart from the readily available facilities, employees are covered with hospitalization benefits to cater to cases needing admission.

In addition to the foregoing, the Corporation offers its employees various programs and activities relative to health and wellness:

Health Talks:

  • Hypertension and Obesity
  • Pneumonia
  • Common Heart Diseases
  • Influenza
  • Cervical Cancer
  • Eye Care and Safety
  • HIV/AIDS Awareness
  • Caring for our mental health in the time of Covid - 19
  • COVID 19: Case Management Plan General Orientation
  • Covid-19 Safety Protocol Refresher
  • Get Vaccinated: Possible Side Effects after Getting the COVID-19 Vaccine
  • Wellness Talk on Emerging Sars-CoV2 Variants and Vaccines: What We Need To Know
  • Wellness Seminar: Hakuna Matata (Mental Health Effects of Stress)

Health Bulletins posted at Boards:

  • Hand Hygiene Technique
  • Causes and Symptoms of Heart Attack
  • Breast Cancer Awareness
  • Hepatitis Prevention
  • Chicken Pox
  • Blood type Diet
  • How to eat Right
  • Viral Hepatitis
  • Malaria Awareness
  • Social Distancing at Canteen
  • Workplace Preparedness 101
  • Distribution of face mask with logo
  • Mandatory wearing of face shield and face mask
  • Covid-19 Vaccine Survey and Registration Form
  • Covid-19 Vaccination: Our Frontline Health Professionals' Message
  • Covid-19 Vaccination: Here's your Dose of Hope from our Doctors

Other Activities:

  • Flu Vaccine
  • Cervical Vaccine
  • Hepatitis B Vaccine
  • Blood Donation
  • Race to Beauty Fun Run
  • Free Eye Check Up
  • HIV Screening
  • Ergonomic Exercise
  • Zumba
  • Mobile Blood Donation

To ensure compliance with Labor Standards on health and safety of the Corporation’s employees, the following policies have also been established:

  • Occupational Health and Safety & Administration Standards Manual
  • Drug Free Workplace Policy
  • Tuberculosis Prevention Program in the Workplace
  • Workplace Program and Policy on Hepatitis B
  • HIV/Aids Workplace Program and Policy
  • Covid Management at Workplace

Safety practices are likewise of priority to the Company. Fire and Earthquake Drills, lectures and orientations are done thrice a year for all Hypermarket and Big Store Formats. The Security Teams are given Lectures on Updates on Safety and Security Practices in coordination with the Fire Department, National Bureau of Investigation (NBI) and the Armed Forces of the Philippines (AFP).

The Corporation, through the Human Resource Department, conducts various trainings and seminars, depending on the needs of the business.